Words That Work In Business: A Practical Guide to Effective Communication in the Workplace (Nonviolent Communication Guides)

Why I recommend it

This brings Nonviolent Communication into everyday working life. It’s a useful companion for the conversations we put off, rush through, or leave feeling misunderstood.

What stayed with me

Being clear about what happened, what matters, and what I’m asking for gives the other person something they can actually respond to.

Who it’s useful for

Managers, coaches, and teammates trying to work through friction without making it worse.

A tension or limitation

Careful language only goes so far if people don’t feel safe disagreeing. Power and trust are part of the conversation too.