Cover of The Thin Book of Trust: An Essential Primer for Building Trust at Work by Charles Feltman

The Thin Book of Trust: An Essential Primer for Building Trust at Work

Charles Feltman

Why I recommend it

This makes trust easier to talk about by separating sincerity, reliability, competence, and care. A vague feeling becomes a more specific conversation.

What it changed in my thinking

I can trust someone’s intentions and still need to talk about follow-through. Naming the difference helps.

Who it’s useful for

Managers, coaches, partners, and teams.

A tension or limitation

Understanding a break in trust won’t automatically repair it. That takes changed behavior over time, and isn’t always possible.